Privacy Policy

Last Updated: 9/8/2025

1. Introduction

Agentic Forms ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

  • Account information (name, email address, password)
  • Form content and configurations you create
  • Payment information (processed by Stripe)
  • Communications with our support team

Information from Form Respondents

  • Data submitted through forms created on our platform
  • IP addresses and browser information of form submitters
  • Timestamp of form submissions

Automatically Collected Information

  • Usage data and analytics
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our Service
  • Process form submissions and payments
  • Send transactional emails (order confirmations, form notifications)
  • Improve and optimize our Service
  • Respond to customer support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Email Communications

We send the following types of emails:

  • Transactional Emails: Form submission notifications, payment confirmations, account updates
  • Service Emails: Important updates about the Service, security alerts
  • Marketing Emails: Only with your explicit consent (you can opt-out anytime)

All transactional emails are sent through Mailgun. We do not sell or share email addresses with third parties for marketing purposes.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Including Stripe (payments), Mailgun (emails), and hosting providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Consent: When you explicitly authorize us to share information

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through PCI-compliant providers

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. Form submission data is retained according to your account settings. You can request deletion of your data at any time.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

13. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Data Protection Officer: [email protected]